Your Questions, Answered

Appointments and Scheduling

  • Please arrive about 5–10 minutes before your scheduled appointment. This allows time to settle in, review any necessary information, and begin your session without feeling rushed.

  • Your session will still end at the originally scheduled time so the next client’s appointment is not delayed. Arriving late may reduce your hands-on massage time, and the full service price will still apply.

  • Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Late cancellations and missed appointments may be subject to a fee. Emergency situations will be considered with care.

  • Same-day appointments may be available based on the schedule. Please use the online booking system to view current availability.

  • Yes. Recurring appointments are encouraged for clients who prefer a consistent wellness routine or a regular appointment time. Please contact Still Hour Studio for assistance setting up an ongoing schedule.

  • Yes. All new clients must complete a client intake form before their first appointment. This information helps ensure your massage is safe, comfortable, and thoughtfully tailored to your needs.

Preparing for Your Visit

  • Wear comfortable clothing that is easy to change in and out of. You will have privacy to prepare for your massage before the session begins.

  • No. You should undress only to your personal comfort level. You may leave on any clothing you prefer, and your massage will be adjusted accordingly.

  • Yes. Professional draping will be used throughout your session. Only the area being worked on will be uncovered, and all other areas will remain securely covered.

  • A light meal or snack is fine before your appointment, but it is best to avoid a large or heavy meal immediately beforehand. Allowing time to digest can help you feel more comfortable during your massage.

  • Please bring any information that may be helpful for your session, including details about recent injuries, medical conditions, medications, allergies, or areas of concern. Otherwise, everything needed for your massage will be provided.

  • Yes. Showering before your appointment is welcome but not required. After your massage, you may wish to wait before showering so the massage products can remain on your skin, especially if CBD oil or other specialty products were used.

  • Drink water, move gently, and allow yourself time to rest when possible. Mild tenderness can occasionally occur after deeper or more focused work, but significant or lasting discomfort should be reported to your healthcare provider.

Massage Services

  • Each experience is designed with a different goal in mind. A Quiet Hour uses gentle Swedish techniques for relaxation, Deep Release uses firmer pressure to address deeper tension, Motion Recovery supports active bodies with focused therapeutic work, and Stone & Stillness uses warm mineral salt stones to encourage deep relaxation and ease muscle tightness.

  • The Ritual is a 120-minute full-body massage experience that combines customized therapeutic techniques, warm mineral salt stones, and CBD massage oil. It is designed to provide extended time for relaxation, focused care, and a deeply restorative experience.

  • A 60-minute session is ideal for general relaxation or focused attention on a few areas. A 75-minute session allows more time for a balanced full-body massage with additional focus where needed, while a 90-minute session provides the most time for detailed therapeutic work and a slower, more restorative pace.

  • Yes. Your comfort is always important, and you are encouraged to communicate at any time if you would like more or less pressure. A Quiet Hour is a Swedish massage designed specifically for relaxation and uses light to medium pressure. Requesting sustained firm or deep pressure may require changing the service to Deep Release and may result in an additional charge.

  • Yes. Deep Release can be tailored to focus on specific areas of tension or discomfort, such as the neck, shoulders, back, hips, or legs. A Quiet Hour is intended for full-body relaxation and is not designed for targeted therapeutic work.

  • No. Choose the experience that seems closest to your needs, and we can discuss your goals before the session begins. Your treatment can be adjusted based on how your body feels that day.

  • Yes. Every session is thoughtfully customized based on your comfort, pressure preference, areas of concern, health information, and goals for the appointment.